Category Archives: Process Improvement

SEPG Europe 2012 Keynote Highlight: Jan Bosch

Speed, Open Innovation, and Ecosystems: Implications for Software Engineering

Jan Bosch (no relation to Bosch the SEI Europe sponsor, as he pointed out) from Chalmers University of Technology delivered an energetic keynote presentation that offered his solutions to a problem inherent in many organizations. They often face two important needs-to respond in a timely manner to customer needs and to make open innovation an organizational capability.

With that in mind, Bosch previewed three main points:

  • Increasing speed trumps any other improvement R&D can provide to the company, the goal being continuous deployment of new functionality
  • Software engineering is at an inflection point-from “integration-oriented” to “composition-oriented” software engineering
  • Software ecosystems offer the next phase of growth for successful product platforms

Bosch underscored those takeaways by sharing some current trends in software. Using both real-world results and guiding principles, Bosch illustrated some important implications for software engineering, including the role of software architecture, the organizations of teams, and the activities needed to evolve a software ecosystem.

After stating his case for the importance of speed over efficiency, Bosch focused on the ability of open innovation to drive growth by innovating with partners and sharing in the risk and the reward. He discussed some ways that Intuit fostered open innovation in directed and integrated contexts.

He wrapped up the presentation by saying, “If you take one idea way from this presentation, it should be this: focus on speed. If you do that, you will get efficiency as an outcome.”

He also left the audience with several other implications and his shadow beliefs. Among them is the notion that data always trumps opinion and that getting first to market with new functionality that closely aligns to customer needs is a significant competitive advantage that drives growth and results in market leadership


SEPG Europe 2012 Keynote Speaker Highlight: Andrew Nolan

Management–and the Root of All Evil

While many people think of cars when they hear Rolls-Royce, keynote speaker Andrew Nolan shared that many of the company’s 13,500 software engineers work to provide integrated power systems for aerospace and marine applications. There was not a car in sight in his six-minute opening video.

Nolan spoke about the common battle between project managers whose primary focus is on early delivery and engineers who focus on maturity. “Delivery is the main point that determines the cost to achieve full product maturity,” Nolan said. “The pressure to deliver prematurely reduces maturity and increases cost.”

He proposed that many major problems that occur in the life of a project manifest themselves as technical issues, but the root cause is poor risk management. Chaos and instability will drive cost and undermine product maturity, so good management is essential to success.

Nolan left the audience with these parting words of advice: the largest and often easiest improvements will come from improved management and leadership. First bring stability, then bring performance.

SEPG Europe 2012 Keynote Speaker Highlight: Angel Jordan and Anita Carleton

The official start of the conference was marked by the plenary session led by Paul Nielsen. He offered some welcome remarks to the delegates from 26 countries–including some “honorary Europeans”–and introduced the team of speakers delivering the first keynote address.

Angel Jordan and Anita Carleton took the stage to deliver a retrospective of the past 30 years and a look ahead at process improvement.

30 Years of Process Improvement and Counting: A Retrospective

Jordan opened the presentation noting that before the SEI, there were very few software engineering practices that produced consistent results. Jordan revisited the origins of the SEI, beginning in 1985 when its strategic plan–supported by the U.S. Department of Defense–was recognized as a fundamental activity. The SEI has a long history of developing solutions to meet the needs of teams and organizations, and Jordan covered the inception, development, and evolution of a number of SEI work products. For example, the Software Capability Maturity Model was born out of a need for more precise definitions of the methods and models, the Software Capability Evaluation was the result of a need for Acquisition Officers to assess the maturity of their contractors, and the CERT Resilience Management Model came about when the SEI recognized that the best practices of some organizational challenges could best be managed with a capability maturity model.

Before he turned the microphone over to Carleton, Jordan spoke about the far-reaching, global adoption of CMMI: it has seen implementations in 74 countries on six continents. In conclusion, Jordan commented, “We can make the broad claim that the SEI has made seminal contributions to managing not only software and its development, but also related services, including resilient systems.”

The Future: How Good Are We at Predicting It?  

Spam will be a thing of the past … computers of the future may weigh no more than 1.5 tons … there is no reason anyone would want a computer in their home … Carleton used these past predictions to illustrate how difficult it can be to determine what’s next in the industry. However, Carleton noted, we do get some things right. There were several threats to the future of software and systems development that were correctly identified in 1984. We predicted it–so why can’t we fix it? Carleton quoted the late Watts Humphrey who offered an eloquent perspective: “While technology can change quickly, getting your people to change takes a great deal longer. That is why the people-intensive job of developing software has had essentially the same problems for 40 years.” 

Carleton shared that the SEI’s vision and strategy for the future of process improvement includes efforts to innovate software for competitive advantage, advance quantitative methods for engineering software, and secure the cyber infrastructure. “Looking ahead, the SEI will continue to look at how architecture, measurement, and cyber security can work together in an integrated, interconnected way,” Carleton concluded.

Reason #2 to Attend SEPG Europe 2012: Promote Your Passion!

The #2 Reason to Attend SEPG Europe 2012: To Promote Your Passion

Jeff Dalton, CMMI, SEPG Europe 2012, CMMI Appraisal, CMMI Training, CMMI Consulting
Buenos días Amigos!!  The matadors are brooding in their cafes.  The crowds are lining the streets and it is almost time for the bulls to start running toward SEPG Europe 2012 on June 5-7.  Yes, the world-renowned CMMI feria is almost here, and that must mean it’s time once again for my Top 5 Reasons to be there.

Come close to the railing.  You won’t want to miss a moment of the action as we get on with our list of Top 5 Reasons to attend SEPG Europe 2012.  And away we go with Reason #2!

Drum roll please …

Reason #2: SEPG Europe is where you can promote what you are passionate about.

What?  Self-promotion?  I can hear the click-click-click as people madly try to x-out of this blog post.  “You’ve got to be kidding me,” they say aloud.

But wait.  I know few things have the power to make an engineer more uncomfortable than self-promotion.  I realize that many of you would rather submit yourself to 100 process mandates, or 50 days without Jolt Cola, than utter a single boastful word.

The good news about SEPG Europe is, you’re among friends here.  We don’t think it’s boastful to share success stories.  Indeed, we are here to find out from each other what’s working.  So if you are doing something with the CMMI that is really helping put your company on the path to greatness, your peers would love to hear about it.

Remember, folks at SEPG Europe are coming from a variety of backgrounds.  Some are Certified Lead Appraisers seeking to get better at guiding their customers.  Some are CMMI program sponsors who are looking for innovative and creative solutions for delivering on-time, high-quality software to their customers back home.  Others are just learning how to spell “CMMI” for the first time.

What we all share is a common interest in process, performance, and organizational improvement.

And here’s a shocker.  Some of the conference attendees are actively looking for a potential SEI Partner.

If you are an SEI Partner, it would probably be a good idea to be at least a little bit visible, would you agree?

One great option is to take advantage of the sponsorship or exhibiting opportunities SEPG Europe offers.

Another option is simply to take the bull by the horns and talk with folks about what you do.  One time at an SEPG conference, when I gave a presentation called “The Agile SCAMPI: Taming the Savage Beast.”  There was a decent crowd (drawn, perhaps, by the free hats and books I was giving away) and I hope they received some good information about making Appraisals simpler and more Agile.

One company in the audience was in the process of tackling a large-scale, multi-site process improvement program.  They needed help with planning, training, and conducting a multi-site SCAMPI Appraisal.  They had already zeroed in on a small set of Partners to choose from but after my presentation they added me to the list.  Just like that!  I ultimately started working with them and it was a win for everyone involved.

You know what I’ve been saying ever since?  Come to SEPG conferences for the technical sessions, but stay for the networking.  You never know when you’re talking with your next big client – or your next Partner.

SEPG Europe 2012 is a great place to promote your passion.  And that’s no bull. Olé!

Click here to register.

Need one more reason to go?  Check back soon for Reason #1!

Jeff Dalton is President of Broadsword Solutions Corporation and Chairman of the SEI’s Partner Advisory Board.  He is a SCAMPI Lead Appraiser whose blog can be read at  He can be reached at

Reason #3 to Attend SEPG Europe 2012: To Share Your Passion

The #3 Reason to Attend SEPG Europe 2012: To Share Your Passion

Jeff Dalton, CMMI, SEPG, SEPG Europe, CMMI Appraiser, CMMI Instructor, Scrum and CMMI

Buenos días Amigos!  It’s time once again for my Top 5 Reasons to Attend SEPG Europe 2012 on June 5-7.

You know, having been to Spain a few times, I’ve seen first-hand their legendary spirit and propensity to live life to the fullest.  So I was not surprised when Madrid was selected as this year’s gathering place for engineering and software executives and practitioners who are passionate about process improvement and learning to do more with the CMMI.

As I put together my list of reasons to attend SEPG Europe 2012, I considered that living life to the fullest was a combination of sparking one’s passion (Reason #5) and consuming great quantities of useful knowledge (Reason #4).   It all comes together in Reason #3.

Drum roll please …

Reason #3: SEPG Europe is where you can share your passion with your peers.

It’s true that every SEPG conference gives you the chance to be with like-minded professionals who are just as passionate as you are about process and performance improvement.  SEPG Europe offers even more.  At SEPG Europe, you will …

Connect (or re-connect) with international customers

We all want to stay connected with our international customers, but the reality is that everyone’s busy – and the world is a big place!  We’re solving problems and flying at a hundred miles an hour.  It can be hard to slow down and find time to spend together.  Well, SEPG Europe gives us that time.  The three-day conference offers an extended opportunity to share with your customers why you are so passionate about organizational process and performance improvement, and for them to share the same with you.

Connect (or re-connect) with business partners

There’s no better place than SEPG Europe to form strategic relationships with compatible companies from all around the world.  Some day, an opportunity will arise in which you will be glad you have an international partner you can work with and trust.  By forming these relationships at SEPG Europe, you’ll form strong, personal relationships with potential partners.

What I love is that SEPG Europe offers these rich networking opportunities in addition to the robust technical program.  That means you can learn  while connecting with familiar faces and starting new relationships.

To me, spending time with quality people is one of the best ways to live life to the fullest.  I hope you’ll join us in Madrid, and show us what living life to the fullest means to YOU.

Click here to register.

Need more reasons to go?  Check back soon for Reason #2!

Jeff Dalton is President of Broadsword Solutions Corporation and Chairman of the SEI’s Partner Advisory Board.  He is a SCAMPI Lead Appraiser whose blog can be read at  He can be reached at

Reason #4 to Attend SEPG Europe: Consume Knowledge!

The #4 Reason to Attend SEPG Europe 2012: To Consume Knowledge

Jeff Dalton, CMMI, SEPG Europe, CMMI Appraiser, CMMI Consulting, CMMI Instructor
Buenos días Amigos!  I’ve got to admit, the first thought that flashes through my mind when I think about traveling to Spain for the upcoming SEPG Europe 2012 conference in Madrid, Spain, on June 5-7?  Tapas.

Ah, delicious, tapas!  If you love Spanish cuisine, you surely have consumed a wide variety of tapas, or appetizers, served cold (such as mixed olives and cheese) or warm (such as battered, fried baby squid).   My preference is to order many different tapas and forget about the entree.

But just as there is more to tapas than olives and cheese, there are many great reasons to attend this year’s SEPG Europe 2012.  For the next few days, I’ll be counting down the Top 5 Reasons to be there.  Today, we’ll talk about Reason #4.

Drum roll please …

Reason #4: SEPG Europe is a place where you can consume vast quantities of knowledge (and not gain any weight!)

Yes, based on my past experience with SEPG conferences, delegates of SEPG Europe 2012 can expect to consume a lot of knowledge.  You’ll have opportunities to attend presentation after presentation by industry experts from all over the world, and to connect with peers about the different aspects of the CMMI and process improvement you are most interested in.

Here are a few examples of the things I’ve learned at SEPG conferences over the years:

  • I’ve learned that there are different interpretations in Western versus Eastern cultures about the true meaning of the CMMI.
  • I’ve learned how understanding the differing perceptions of the CMMI can shape the way we deliver CMMI services.
  • I’ve discovered new tips and techniques for being even more agile and efficient in conducting appraisals.
  • I’ve learned new techniques, including how to help executives and the teams they lead become better at communicating.
  • I’ve attended terrific presentations that offered lessons learned from top practitioners in the industry.
  • I’ve had fun too – with entertaining and interesting speakers like Mira Culley, Peter Leeson, Ducan Seidler, Eileen Forrester, and many more.

For those who like to plan their sessions in advance, the SEPG Conference team has posted the technical program, which is also now available in an easy-to-read grid format.

It’s a pretty impressive spread.  Learning experiences range from formal presentations, day-long tutorials, and half-day workshops to informal conversations and social interactions.  We’ll share strategies and tactics, tips and techniques, best practices to adopt, and pitfalls to avoid.

And we’ll have the truly unforgettable experience of building on our skills and knowledge, together.

Yes, SEPG Europe 2012 offers a widely varied and delectable array of CMMI tapas.  Why limit yourself to just olives and cheese?

Click here to register.

Need more reasons to go?  Check back soon for Reason #3!

Jeff Dalton is President of Broadsword Solutions Corporation and Chairman of the SEI’s Partner Advisory Board.  He is a SCAMPI Lead Appraiser whose blog can be read at  He can be reached at

SEPG Europe 2012 Technical Program: 3 Days of More than 40 Technical Sessions in 9 Tracks

As a result of the knowledge and passion from the worldwide community of practice, SEPG Europe 2012 features a first-rate technical program. With three days, nine tracks, and more than 40 sessions, the 17th annual SEPG Europe conference offers delegates numerous learning opportunities. You can now review the program and build your personal itinerary.

Attend SEPG Europe 2012 and hear

• suggestions and recommendations for combining Agile and high maturity
• a practical overview of CMMI process areas mapping and Scrum framework and outcomes
• how investing in people helps build and sustain a capable workforce, which in turn becomes an asset to an organization
• how to effectively manage a process improvement team to achieve organizational goals
• foundations and major causes of change resistance and how to minimize it with innovative practices
• challenges and considerations of introducing Lean Six Sigma into the software and IT organization

These are just a few of the many learner outcomes you will gain from SEPG Europe 2012.

Explore the program, read about the keynote speakers, and then register for the conference by Monday 02 April for the largest registration discount. Delegates who register by the super-early-bird deadline will save up to $400 off the standard registration rates.

After completing registration, don’t forget to book your accommodations at the NH Eurobuilding Hotel, the official conference hotel for SEPG Europe 2012.

Wednesday Plenary Session Includes SEPM Director Remarks, Keynote Speakers

The SEI’s SEPM Program Director Anita Carleton offered opening remarks on Wednesday morning, during which she recognized the talent and dedication of the worldwide community of practice and shared her perspective on themes for next generation of our models, including more flexibility, iterative releases, and integration with other methods and practices such as Agile and lean.

Carleton closed her remarks by introducing today’s keynote speakers: Carl Wyrwa, former director of quality at Beckman Coulter, and Khaled El Emam, senior investigator at the Children’s Hospital of Eastern Ontario (CHEO) Research Institute.

Wyrwa delivered a presentation on medical device software development during which he imparted that software quality must be extremely high to meet the demands of providing safe and effective products involved in the critical care of patients. Wyrwa spoke poignantly about the constant focus on software quality and oversight of the processes used to develop the software that are necessary to reduce errors that might pose regulatory problems.

Wyrwa passed along to attendees a piece of advice he received from his father: “Always do your work in a way that you would be proud to put your name to it.”

El Emam also used the medical field for context in his presentation that focused on software security.  Through real-world examples including an extortion plot involving personal information from patient prescriptions and the unsecure nature of the wireless link in implantable medical devices, El Emam illustrated the vital importance of a set of practices to secure data and protect patient privacy.

El Emam concluded his talk by emphasizing that privacy must be the default–and embedded into design and architecture of software and business processes–rather than something that needs to be explicitly set.

Palma Buttles, SEPG North America 2012 program co-chair, closed the plenary session by thanking the many individuals who make the conference a success. The time and dedication of Program Committee and abstract reviewers helped to shape a top-notch technical program that anchors SEPG North America 2012.
El Emam concluded his talk by emphasizing that privacy must be the default–and embedded into design and architecture of software and business processes–rather than something that needs to be explicitly set.

Palma Buttles, SEPG North America 2012 program co-chair, closed the plenary session by thanking the many individuals who make the conference a success. The time and dedication of Program Committee and abstract reviewers helped to shape a top-notch technical program that anchors SEPG North America 2012.

Jeff Dalton Named Chairman of the SEI’s Partner Advisory Board

On Monday the SEI introduced Jeff Dalton as Chairman of the Partner Advisory Board for 2012-13.  The announcement was made at the annual SEI Partner Annual Meeting and Luncheon at the SEPG North America 2012 Conference in Albuquerque, NM.

“We are pleased to announce that Jeff Dalton of Broadsword Solutions has been elected 2012-2013 Chairman of the SEI Partner Advisory Board,”Partner Network Manager Lisa Masciantonio said.  “The PAB serves an important role for our Partners, giving them a voice in SEI business decisions.  Jeff has served as a board member for the past two years as the representative for Small U.S. Partners, and we look forward to the work he will do as the leader for this group.”

Jeff Dalton, president of Broadsword Solutions Corporation, has been a frequent speaker and contributor to the SEI’s Partner community, and has presented at SEPG conferences for seven consecutive years.  He has been voted a “Top 10 Speaker” at multiple SEPG conferences, and was keynote speaker at the International Conference on CMMI in Lima, Peru, in 2010.  Leading up to this year’s conference, Dalton’s “Top Ten Reasons to Attend SEPGNA” blog posts have appeared at

“I’m honored to be named Chairman of this group of forward-leaning professionals,” Dalton said.  “The Partner Advisory Board represents the vital connection between the SEI as creators of the industry’s leading process model, the CMMI, and the organizations that use it.  I look forward to collaborating with the Partner group as we evolve into an even more professional organization and full partner with the SEI in 2012.”

Broadsword is an SEI Partner and Process Innovation firm that is the world leader in using Agile and Lean methods to drive high performance engineering using their AgileCMMI methodology and collaborative consulting and coaching solutions. Working with great clients like Rockwell Collins, NASA, Boeing, Chrysler, Compuware and L3 Communications, Broadsword’s methods and success are proven throughout North America and the World.

Broadsword is based in southeastern Michigan.  Jeff can be reached at , +1 248-341-3367 or

First-Time Attendees Get Acquainted with SEPG North America 2012

For the first-time attendees the conference kicked off last night with a special orientation session that brought them together with the SEPG North America 2012 technical co-chairs, members of the SEI, and savvy returning attendees.

The technical co-chairs Palma Buttles and David Zubrow led the group in a discussion about the technical program tracks, introduced the track chairs and various SEI experts, and offered guidance on how to make the most of the conference. Several attendees shared their reasons for choosing SEPG North America 2012, which included a company just getting started with CMMI and looking to learn more about the appraisal process, an organization on its way to a Maturity Level 3 certification, and a Maturity Level 5 company looking to build its knowledge base on Process Performance Models.

Zubrow encouraged attendees to not just focus on a CMMI maturity level but to consider the competitive benefits of process improvement. “You need to think about what good process improvement is doing for your business. It can make you more competitive and allow you to better serve your customers.”

The second half of the First-Timers’ Orientation allowed attendees to get one-on-one advice on technical sessions from experts in CMMI-SVC, appraisals, multi-models, cybersecurity, cloud computing, and more.

Buttles added, “With more than 100 technical sessions, choosing what to attend can be overwhelming. The orientation provided a convenient way for attendees to meet with track chairs and SEI experts to plan their agenda, but we encourage any attendee to approach us throughout the week if they need guidance on choosing sessions.”

12 Key Takeaways from SEPG North America 2012

You only need one reason to attend SEPG North America 2012–but we’ll give you 12. SEPG North America is the premier software process improvement conference where hundreds of professionals from around the world gather to learn, network, and explore solutions.

Professionals who are interested in leveraging process improvement to achieve positive business results and improve their organization’s bottom line shouldn’t miss this conference–and the proof is in the program. Here are 12 more learner outcomes from real presentations on the agenda:

  1. Discuss seven typical risks with process improvement and how to overcome them.
  2. Hear advantages and disadvantages of two distinct approaches to increase agility in an organization.
  3. Discover how a simple, four-step process can help to demystify Six Sigma application in the context of process improvement.
  4. Receive key take-away tips for implementing a Scrum approach for process improvement.
  5. Address the unique organizational issues and prejudices surrounding PPQA in large organizations and in small teams.
  6. Identify important criteria for the success of process improvement efforts that are frequently missed or forgotten.
  7. Recognize the importance of a holistic systems approach to processes, coupled with people and technology, to bring organizational effectiveness. 
  8. Obtain practical knowledge in applying the CERT Resilience Management Model to improve your organization’s ability to manage operational resilience
  9. See examples of appraisal efficiency using SCAMPI V1.3.
  10. Learn how to write better requirements and better manage those requirements. 
  11. Discover how an integrated process model increases overall efficiency.   
  12. Explore a mechanism to take best practices and lessons learned to the broader organization.

Those are just 12 of the hundreds of learner outcomes from presentations in the SEPG North America 2012 technical program.  Take a look through the more than 100 sessions and see which ones you won’t want to miss.

Don’t forget–register by February 10, 2012, and you can save up to $300 off regular, full-conference registration rates.

Have you registered already? If so, leave a comment and tell us–and our blog readers–which presentations you are looking forward to the most.  We look forward to see you in Albuquerque!


Start 2012 by Saving at SEPG North America 2012 and SEPG Europe 2012

With the start of 2012 just days away, now is the perfect time to secure your limited-time-only savings at SEPG North America 2012 and SEPG Europe 2012.

SEPG North America 2012: Reaching New Levels of Excellence
Key date: January 6, 2012

While the early bird catches the worm, the super-early-bird snatches the most savings on conference registration. SEPG North America 2012 super-early-bird registration expires at 11:59 p.m. ET on January 6, 2012. Register now to save up to $400 off regular conference registration rates.

Take a look at the technical program, keynote speakers, and accommodations and start planning your visit to Albuquerque March 12-15, 2012.

More information is available at

SEPG Europe 2012: ¡A Passion for Process!
Key date: 11 January 2012

Abstracts for consideration are being accepted until 23.59 on 11 January 2012, so don’t miss your chance to be part of a passionate line-up of presenters at SEPG Europe 2012.

Serving as a speaker brings many benefits–including a registration discount. Primary presenters for all types of presentations will pay a discounted rate of $795, which is $550 off full-conference registration rates, once registration opens in February 2012. Abstracts only need to be 250-750 words, so submit yours today.

More information is available at

SEPG North America 2012 Program Announced

In support of the SEPG North America 2012 theme of Reaching New Levels of Excellence, the Program Committee has selected approximately 100 technical sessions that are meant to help you deliver value and maximize impact and business results in your organization.

The conference agenda and initial program has just been posted so take a moment to preview the selected sessions. Presented by industry-thought leaders from around the globe, these sessions will give you applicable tools and strategies to implement upon your return home.

SEPG North America 2012: Respond to the Call for Participation to Help Others Reach New Levels of Excellence

SEPG North America 2012: Reaching New Levels of Excellence is coming to Albuquerque, New Mexico, on March 12-15, 2012 and the call for participation is now open. The 24th annual conference is designed for attendees to understand both principle and practice, to deliver value, and to maximize impact and business results that attendees can bring back to their organizations.

What makes SEPG North America 2012 such an enriching conference is the enthusiastic network of professionals who are part of the technical program. Do you have real-world examples, lessons learned, innovative ideas, or an exciting perspective on a cutting-edge topic that you’d like to share with the software process improvement community? Are you interested in helping others Reach New Levels of Excellence by sharing your knowledge on how to-or how not to-implement process improvement efforts in an organization? If so, we welcome your participation.

The SEPG North America 2012 Program Committee is now seeking

* technical program presenters
* abstract reviewers
* student poster presenters

Visit for more information on

* the list of topics–we’re seeking presentations in 10 exciting topic areas from multi-model approaches, emerging trends and technologies, security process management, and more
* the benefits of serving as a speaker–including a registration discount
* important dates and deadlines
* instructions on submitting your abstract
* special student opportunities for free and significantly reduced registration

The deadline to submit your abstract is October 30, 2011. Be a part of SEI history and respond to the call for participation today.

Hint: check out the post Guidelines for Writing a Conference Abstract by SEPG North America technical co-chair Palma Buttles for tips on structuring your abstract.

Recap: Delegates Discuss Global Excellence in Software and Security at SEPG Europe 2011

Dublin, Ireland, hosted the Carnegie Mellon Software Engineering Institute (SEI) and more than 150 delegates for SEPG Europe 2011 on June 7-9. Delegates from 27 countries around the world participated in three days of rich discussions regarding the present and future of Global Excellence in Software and Security.

The official conference activities began on Tuesday with tutorials that explored concepts like Test Maturity Model Integration, CMMI V1.3 and architecture, ROI in process improvement from a probabilistic perspective, and an empirical and experimental approach to software process improvement. SEI-Certified SCAMPI Lead Appraisers also had the opportunity to complete the required upgrade training for SCAMPI V1.3.

“With more than 50 technical sessions across nine tracks, the SEPG Europe 2011 program offered sessions that appealed to delegates who are relatively new to the field as well as seasoned professionals,” noted Patrick Kirwan, SEPG Europe 2011 technical program co-chair. “The program examined software from a holistic perspective by emphasizing not only process and performance improvement, but also architecture and software security. The well-rounded program gave delegates practical advice as well as inspirational vision to help them deliver solid customer results.”

SEPG Europe 2011 was not just about the technical program, but also quality networking. On Tuesday evening, the SEPG Europe 2011 exhibiting companies unveiled their displays and exchanged ideas and solutions with delegates at the exhibits opening reception.

Global Leaders Educate, Inform, and Inspire
The program on Wednesday opened with remarks from Paul Nielsen, director and CEO, SEI, who introduced keynote speakers James Over of the SEI and Martin Curley of Intel Labs Europe.

Over, a leader of the TSP initiative at the SEI, connected space flight, surgery, and baseball to software engineering to illustrate the notion that failure is not an option. He urged the delegates to realize that defects do not have to be an inherent, unavoidable property of software engineering.

Curley spoke about the IT Capability Maturity Framework (IT-CMF) and Innovation Value Institute (IVI), a consortium of more than 50 organizations that strives to help CIOs achieve increased, measurable value from IT. Curley lauded the SEI’s and CMMI’s wide-reaching impact and ability to reinvent, as CMMI’s legacy led to the development of the IT-CFM. He emphasized that assessments can be run efficiently and with low overhead through use of standardized tools and documents.

During the gala reception on Wednesday evening, SEPG Europe 2011 delegates had an opportunity to network in a more relaxed environment and earn a special certification that had nothing to do with maturity levels. This certification was issued by the Guinness Storehouse to any delegate who learned how to pour the perfect pint of Ireland’s signature beer.

Anita Carleton, director of the SEPM Program at the SEI, opened the Thursday program by introducing the keynote speakers. Alexander Springer of Robert Bosch GmbH talked about how the right habits and paradigms help to manage daily business challenges and interpret institutionalism. Using his experience as director of passive safety systems and experience with automotive airbag systems, Springer shared how after eight years of process work, Bosch made a habit of acting according to defined and stable processes. Springer advised the delegates that everything should be clearly stated, teams should have processes and stick to them, and integrity should be a higher priority than profit. He urged the delegates to make excellence not an act, but a habit.

The final keynote speaker, Bill Curtis of CAST, presented a quadrant for categorizing maturity models that illustrated the difference between organizationally-based and best practice-based models. Curtis summarized his view of successful process improvement by noting that winners have better people, but not all winners are champions. Therefore, while winners have better people, champions have better organized people. Curtis concluded with the notion that dynasties have better organizations, which is what well-designed maturity models achieve.

Celebrate ¡A Passion for Process! in June 2012

SEPG Europe 2011 technical program co-chairs Patrick Kirwan and Alan Willett unveiled the location of SEPG Europe 2012, inviting delegates to come to Madrid, Spain, in June 2012. With the theme ¡A Passion for Process!, the 17th annual SEPG Europe conference will give delegates the chance to experience and share the passion for process improvement in the capital city and the economic, social, and cultural engine of Spain.